Marcus Mattsson

I called customer support today, and guess what, my console is still at the repair center in Germany. The swedish supporter couldn't tell me when I can expect to receive it, she did promise me compensation for the bad service (…)

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UPS picked up the console today, which means I should have it back before the 12th of June, so I’ll probably miss the Halo 3 beta. Do I feel stupid about buying Crackdown now? Yup.

I received the mentioned labels, packed the console but I can’t call UPS until monday. Bye, bye. :’(

My Xbox 360 is busted, it just started off as freezes once in a while, but now I get the dreaded Ring of Death when I try to turn it on. So, today my experience with Microsofts’ Customer Support started, (…)

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